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Job Alert: Customer Service Executive

A customer service executive is needed urgently in an organization. Scroll down for more information and how to apply

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A comprehensive supply chain management company providing Transportation, Warehousing, Freight forwarding, and Customs & Clearing solutions is looking to hire a Customer Service Executive.

Key Responsibilities

• Ensure that all business solutions are implemented and maintained in line with predetermined service level agreements.

• Read instruction from PO to have a clear understanding on the nature of job.

• Advice suppliers to ensure PFI details are correct and adequate and meet NSC import requirement.

• Ensure that form M and BA numbers are sent to the supplier (foreign) to make sure they are quoted on all relevant and shipping & import supporting document.

• Ensure pre-clearing process is completed before dispatching to operations.

• Submit FECD documents using client’s checklist.

• Receive container cards and waybills from haulage department.

• Ensure that clients are not left with any liabilities caused by delays or errors in the clearing and delivery of the job (projects).

• Confirm and process shipping company’s final invoice, identify additional cost and prepare costing sheet.

Requirements

• Minimum of 3-4 years’ relevant experience.

• Proven working experience as a Customer Service Executive in a Supply Chain Logistics Industry.

Interested? Click this link below to apply.

Apply Here

 

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